This solution is used to manage entire service operations. It has provisions of getting alerts for service contract expiry to handle the billable service. Alerts can be set based on the service call assigned to the technicians.
In SAP solution for service industry we can maintain the service contract details with serial number wise details of each line Item. Our solution will provide the alerts for service contract expiration and all other entry specific alerts required for providing the on time service to the customers.
Tracking of Invoicing against the service contract is possible in this solution. It is possible to track customer and project wise profitability.